Information We Collect
When you fill out a form on our website, we may collect information you choose to share with us, such as:
- Parent or guardian name
- Email address
- Phone number
- Preferred location
- Child age or program interest
- Tour, enrollment, or availability questions
- Messages submitted through the Contact or Schedule a Tour form
- Job inquiry details submitted through the Join Our Team form
How We Use Your Information
We use the information submitted through our website to respond to inquiries and support families, applicants, and our centers.
- Respond to questions
- Follow up about enrollment, availability, or tours
- Route messages to the right location or team member
- Review job interest or employment inquiries
- Improve how our website communicates with families
Children’s Privacy
This website is intended for parents, guardians, job applicants, and other adults. It is not intended for children to submit information directly.
If a parent or guardian shares information about a child through a form, we use that information only to respond to the inquiry, discuss care options, or support the enrollment process.
Sharing Your Information
We do not sell personal information.
We may share submitted information internally with It Takes a Village team members or locations when needed to respond to your inquiry. We may also use trusted service providers that help operate our website, process forms, host the site, or support communication.
Third-Party Services
Our website may use third-party services to help with website hosting, form processing, analytics, and communication. These providers may process information only as needed to provide their services.
Current enrolled families may also use Brightwheel for center communication, updates, billing, or related childcare information. Brightwheel has its own privacy practices and policies.
Website Analytics
We may use basic website analytics to understand how visitors use the site, which pages are helpful, and how people find us online. This information helps us improve the website and make it easier for families to find what they need.
Data Protection
We take reasonable steps to protect information submitted through our website. However, no website, email system, or online form can be guaranteed to be completely secure.
Please do not submit sensitive health, financial, or emergency information through the website forms.
Your Choices
You can contact us to ask about information you submitted through the website, request an update, or ask that we remove information when appropriate.
Contact Us
If you have questions about this Privacy Policy or information submitted through the website, please contact us through our Contact page.